FREQUENTLY ASKED QUESTIONS

Got Questions? We've Got Answers!

HOW DO I GET STARTED?

Simply click "get started" anywhere here on the page to book your free intro session where you’ll tour the gym & meet our team. We will chat about your current situation and goals to see if we can help and if we are good fit for each other. Sign up today!

HOW DO I PAY FOR MY MEMBERSHIP?

You can pay your membership in person with our staff, drop off a payment in our drop box, use your portal page connected to your account, or over the phone during staffed hours. We accept CASH, CHECK, and most major Credit Cards.

HOW DO I SUSPEND/FREEZE MY MEMBERSHIP?

Please call us at 352-669-9644 or email us at mammothfitness.gym@gmail.com to freeze or suspend your membership.

HOW DO I CHANGE MY BILLING INFORMATION?

You can do this either in person, over the phone, email us an updated address with the name on the account or visit your account page.

HOW DO I CANCEL MY MEMBERSHIP?

If you wish to cancel your membership, please email us at mammothfitness.gym@gmail.com requesting to do so or drop off a hand written request to our staff or into the drop box.

IF YOU'RE ONLY STAFFED CERTAIN HOURS, WHEN CAN I WORKOUT?

Our facility is 24/7 access. You can workout whenever you like!

DO YOU HAVE GROUP CLASSES?

We offer a bootcamp with our instructor, Mrs. Nikki from Hagstrom Power! It is an additional fee onto your membership.

DO YOU OFFER PERSONAL TRAINING?

We do offer personal training through our current approved trainers. Please contact us at mammothfitness.gym@gmail.com for further information.

HOW MUCH IS PERSONAL TRAINING?

Our trainers have their own prices. We believe in fostering a working environment for them and want them to continue to make progress towards their own personal goals within their business. Mammoth Fitness provides a place for them to train their clients. We can put you in touch with both our trainers so you can find the best fit for you! Please email us at mammothfitness.gym@gmail.com for more information.

ARE WE ALLOWED TO BRING A GUEST?

You are allowed to bring as many guests as you’d like. The fee for EACH guest is $5/visit. There also is a release form they must sign and you, as the member, will take responsibility for said guest.

WHAT IF I HAVE A PROBLEM WHEN THERE'S NO STAFF?

If you have any issues outside staffed hours, please contact us via email with your current phone number so we can help as soon as possible. We have the facility monitored for your safety. If emergency medical assistance is needed, please contact 911 or press the emergency response buttons.

HOW WILL I GET IN WHEN YOU'RE NOT STAFFED?

When our staff is not available, your assigned key card will give you access to the facility.

WHAT IF MY KEY IS NOT WORKING?

If your key is not unlocking the door, you should get a text message stating why. If you feel there is an error, please contact staff, call us, or email us at mammothfitness.gym@gmail.com.

WHAT FACILITIES DO YOU OFFER?

We have free weights, cardio equipment, cable machines, a stretching room, some boxing equipment, a kick boxing stand, and a TV you can sync your phone to so that you may follow your fitness videos on the big screen.

WHAT IF I SIGN UP ONLINE OUTSIDE OF STAFFED HOURS?

If you sign up outside of staffed hours, you will be contacted by staff by the following business day either via phone, text and/or email.

DO YOU SELL MAMMOTH FITNESS MERCHANDISE?

Yes! Currently we have Mammoth Fitness shaker bottles. Clothing is to come in the future. We also sell supplements from a variety of companies. Check out our Supplement page HERE to see a few of the brands we carry and view our Shopify.

WHAT KIND OF SUPPLEMENTS DO YOU SELL?

We carry many of the top brands on the market. In-house we provide proteins, creatines, multivitamins, sleep aids, Fish Oils, pre-workouts, pump formulas and Ready-to-Drinks! We also have an extensive brand network connected with our Shopify store. If you are looking for anything specific, please let us know and we will do our best to accommodate you.

DO YOU TAKE INSURANCE?

We do take insurance programs. Our current accepted programs are Silver Sneakers, Renew Active and through certain corporations, Wellhub/GymPass.

WHAT ARE THE HEAVIEST DUMBBELLS YOU HAVE?

Our dumbbells start as low as 1lb and go up to 120 lbs. We also have some dumbbell handles that can be plate loaded for even heavier weight.

DO YOU HAVE A PUNCHING BAG?

We have a punching bag and speed bag available.

WHAT KIND OF CARDIO EQUIPMENT DO YOU HAVE?

We have Treadmills, Recumbent Bikes, Stationary Cycles, Assault Bike, Cross Trainers, Rowers and a Stair Master.

DO YOU HAVE READY-TO-DRINK PRE-WORKOUTS/PROTEIN DRINKS FOR SALE?

We have two vending machines offering protein snacks, protein drinks, pre-workout drinks and energy drinks at the front of the facility.

DOES THE GYM GET CROWDED?

The beautiful thing about our small town gym, you can always find an hour that suits you best. Generally, at most, we have 20 people during our busiest hours. Members visit during all hours and the 24/7 access keeps members spread out.

DO YOU HAVE FREE WEIGHTS?

Yes! We have benches, squat racks, a deadlifting/olympic platform, and dumbbells.

AM I LOCKED INTO A CONTRACT?

No! You can cancel at any time. *Stipulations may apply.

CAN I PAY FOR A YEAR?

Currently we do not offer the purchase of more than 6 months. You can view our monthly bundles HERE.

DO YOU HAVE SHOWERS?

No, we do not. But we do offer a changing area and lockers

IS THERE A FREE TRIAL?

Yes, there is a free trial. You can schedule an appointment to sign up for a free trial HERE.

DO YOU OFFER APPLE/GOOGLE PAY?

We currently do not accept Apple Pay or Google Pay for memberships. Our vending machines to accept Phone Payments for ease of use.

DO YOU HAVE LOCKERS?

We do have lockers and they are free to use. We do rent them if you would like to use a lock on the locker for extended periods. Please contact management or email us at mammothfitness.gym@gmail.com for more information.

DOES MAMMOTH FITNESS OFFER MILITARY AND FIRST RESPONDER DISCOUNTS?

Yes! Mammoth Fitness offers discounts for both veterans and active duty first responders. Fill out our survey below to get your personalized price and discount!

IS NUTRITION AND RECOVERY SUPPORT AVAILABLE?

Yes! At Mammoth Fitness, we go beyond training. We offer guidance on nutrition, recovery, and supplementation to help you fuel your body, boost energy, and get the most out of every workout. Check out our supplement lineup and let us help you build strength inside and out.

WHAT ARE YOUR STAFFING HOURS?

We are staffed Monday-Thursday from 8:00AM-4:00PM.

WHAT TIMES CAN I WORKOUT?

Our facility is 24/7 access. You can workout whenever you like!

WHAT MAKES MAMMOTH FITNESS DIFFERENT?

We’re not a corporate chain—we’re locally owned and built for people who take their training seriously. At Mammoth Fitness, you’re more than a membership number. We know your name, your goals, and we’re here to help you hit them. Our community is tight-knit, supportive, and driven—no judgement; just real people putting in real work.

WHAT KIND OF EQUIPMENT DO YOU HAVE?

We like to keep it old-school: heavy-duty racks, barbells, dumbbells, and machines that actually work. No gimmicks—just the gear you need to train hard and make progress. Plus, our backroom offers a space for dynamic workouts, complete with yoga mats, medicine balls, and a punching bag to mix up your routine.

IS THERE A CONTRACT OR CAN I GO MONTH-TO-MONTH?

We offer both options. Want flexibility? Go month-to-month. Want a better rate? Lock in a family plan. We’ll walk you through what fits best once you complete the quick questionnaire below.

CAN I TRY THE GYM BEFORE JOINING?

Absolutely. We offer a 7-day free trial so you can check it out before committing. We’re confident once you step in, you’ll want to stay.

HOW CAN I SIGN UP?

You can sign up by clicking HERE.

HOW MUCH DOES A MEMBERSHIP COST?

Membership pricing depends on your goals and preferences—we tailor it to fit you. Just answer a few quick questions so we can show you the best options for your needs. Click below to get your personalized price.